Terms of Use

These Terms of Use apply to your use of authentesuniverse.com and, where direct checkout is offered, to purchases made directly through this website.

Purchases made through Etsy are also subject to the applicable Etsy listing, Etsy's platform terms and Etsy's policies.

By using this website, you agree to these Terms to the extent that they apply to your use of the website or purchase.

About Authentēs

Authentēs creates digital creative products, including digital stationery, digital stickers, printable or downloadable pages, illustrated assets, and related digital products.

Unless a product is expressly described otherwise, Authentēs products are digital products and no physical item will be shipped.

Product information

We aim to describe products accurately and clearly.

Before purchasing, please review the relevant product page or marketplace listing, including:

• the included files or content
• file format
• page size or dimensions where relevant
• intended use
• compatibility information where provided
• any product-specific licence or usage terms

Product images are provided to help show the design and contents of the product. Appearance may vary depending on your screen, software, printer, paper, device or display settings.

Sales channels

Authentēs products may be available through third-party marketplaces such as Etsy.

Direct checkout may also be made available on authentesuniverse.com.

The checkout, payment, delivery and refund process that applies to an order depends on the channel through which the order is placed.

Etsy purchases

Where a product is purchased through Etsy:

• The transaction is completed through Etsy.
• Etsy's applicable platform terms and policies also apply.
• Payment is processed through the payment methods made available by Etsy.
• Digital delivery is handled according to the relevant Etsy listing and Etsy platform processes.

If there is a difference between general information on this website and specific product information shown on the Etsy listing at the time of an Etsy purchase, you should rely on the specific listing information for that Etsy order, subject to applicable law.

Direct website purchases

Where direct checkout is offered on authentesuniverse.com:

• The product, price and currency will be shown before you submit your order.
• Applicable taxes or other amounts, where required, will be shown or handled as part of the checkout process.
• Payment may be processed by Stripe or another payment service provider identified at checkout.
• An order is subject to successful payment authorisation and processing.
• Digital delivery or access information will be provided using the method stated at checkout or in the order confirmation.

We may decline or cancel an order where reasonably necessary, for example where payment cannot be authorised, an obvious pricing or technical error has occurred, fraud or misuse is reasonably suspected, or fulfilling the transaction would be unlawful.

If we cancel a successfully paid direct order before the product is supplied, the relevant payment will be refunded where appropriate.

Digital delivery

Digital products may be supplied by download, access link, order page, email, marketplace delivery system, or another digital method described during the purchase process.

You are responsible for providing accurate contact information where an email address or similar information is required for delivery or support.

If you do not receive or cannot access a purchased digital product, contact us at hello@authentesuniverse.com.

Software and device compatibility

You are responsible for checking the file format and any compatibility information stated on the relevant product page or listing before purchase.

You are also responsible for having suitable software, hardware, applications or devices necessary to open and use the described file format.

This does not limit any consumer right that applies where a product has been incorrectly described or otherwise fails to meet an applicable consumer guarantee or legal requirement.

Prices, currency and taxes

Prices may differ between sales channels.

For a direct website purchase, the price and currency displayed during checkout apply to that transaction, subject to correction of obvious errors and applicable law.

Your bank, card provider or payment service may separately charge currency conversion, international transaction or similar fees. Those fees are not controlled by Authentēs.

Taxes may be collected, calculated or remitted where required by applicable law or by the platform or payment provider handling the transaction.

Refunds and payment issues

Refunds, cancellations and payment disputes are addressed in our Refund Policy:

Refund Policy

Nothing in these Terms limits rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

Product licences and permitted use

Purchasing or downloading a digital product does not transfer ownership of the underlying intellectual property unless this is expressly stated.

The licence and permitted uses for a particular digital product are governed by any usage terms stated in the relevant product listing, product page, licence file or materials supplied with the product.

You must not use a product beyond the permissions granted for that product.

If no separate licence terms are provided, do not assume that purchase grants the right to resell, redistribute, sublicense, reproduce for resale, or claim the underlying creative work as your own.

Intellectual property

Unless otherwise stated, the Authentēs name, website design, written content, product presentation, graphics, illustrations and other original content appearing on this website are owned by or licensed to Authentēs and are protected to the extent provided by applicable law.

You may not copy, reproduce, distribute, sell, commercially exploit or create unauthorised derivative uses of website content except where permitted by law or by an applicable licence.

Acceptable use of the website

You must not knowingly use this website in any way that:

• interferes with or disrupts the website or its security
• attempts to gain unauthorised access to systems or data
• introduces malicious code
• uses automated systems in a manner that materially disrupts the website
• violates applicable law

Third-party websites and services

This website may link to third-party websites or services, including Etsy and payment providers.

Third-party websites and services operate under their own terms, policies and technical systems.

Authentēs is not responsible for independent third-party content, availability or practices, except to the extent that responsibility cannot lawfully be excluded.

Website availability and changes

We may update, modify, suspend or discontinue parts of this website where reasonably necessary.

We do not guarantee that the website will always be available without interruption or technical error.

Product availability, sales channels and website features may change over time.

Promotions

If Authentēs offers a promotion, discount or promotional code, any specific conditions displayed with that promotion also apply.

Promotions may be limited by time, product, sales channel, usage limit or other clearly stated conditions, subject to applicable law.

Applicable consumer laws

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable consumer protection laws.

Where the Australian Consumer Law applies, nothing in these Terms is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded, restricted or modified under that law.

Consumers in other countries or regions may also have mandatory rights under laws that apply to them.

Privacy

Information about how we handle personal information is available in our Privacy Policy:

Privacy Policy

Changes to these Terms

We may update these Terms to reflect changes to the website, products, sales channels, payment methods, business location, business structure, business practices or applicable requirements.

The current version will be published on this page with an updated revision date.

Contact

If you have questions about these Terms, a product or an order, contact us:

Authentēs
Website: https://authentesuniverse.com/
Email: hello@authentesuniverse.com